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Emerus Community Hospital In Tomball Receives 2016 Press Ganey Guardian Of Excellence Award For Patient Experience In Emergency Department

Emerus Hospitals Has Received Prestigious Designation for Four Consecutive Years

TOMBALL – November 7, 2016 – Once again, Emerus Hospitals has received the prestigious Press Ganey Guardian of Excellence Award, a nationally recognized symbol of achievement in healthcare.

The 2016 recipient is Emerus Community Hospital, 24429 Tomball Parkway in Tomball, Texas. The Guardian of Excellence Award recognizes top-performing healthcare organizations that have consistently achieved the 95th percentile or above for performance in patient experience. Presented annually, the award honors clients who consistently sustained performance in the top 5 percent of all Press Ganey clients for each reporting period during the course of one year.

Emerus Hospitals, the preferred partner to leading health systems across the nation, has received this honor for the past four consecutive years.

Mike Kohler, CEO of Emerus Hospital Systems, Houston Region, said the award represents an important recognition from the industry’s leader in measuring, understanding and improving the patient experience.

“At Emerus Community Hospital, we’re committed to treating our patient’s emergencies with the same swift and expert attention we would expect for our own families,” Kohler said. “Not only is this a reflection of our hospital culture, it is a testament to the quality of care our clinical team provides to Tomball residents every day.”

“We are proud to partner with Emerus,” said Patrick T. Ryan, CEO of Press Ganey. “This award is a testament to the organization’s leadership in delivering of patient-centered care. By achieving and sustaining this level of excellence, Emerus Community Hospital in Tomball demonstrates its commitment to reducing patient suffering and advancing the overall quality of healthcare.”

About Emerus
Emerus is the nation’s first, largest and most experienced operator of micro-hospitals. Emerus partners with leading health systems to provide excellence, empathy and innovation in healthcare delivery through a network of efficient, value-based micro-hospitals. The Emerus network brings high-quality, patient-centric acute episodic and ambulatory clinical services to communities across a given market. This helps patients by positioning best-in-class provider services in the communities where they work, live and play. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in 2013, 2014, 2015 and 2016. More information is available at

About Press Ganey
Press Ganey is a leading provider of patient experience measurement, performance analytics and strategic advisory solutions for healthcare organizations across the continuum of care. With over 30 years of experience, Press Ganey is recognized as a pioneer and thought leader in patient experience measurement and performance improvement solutions. Our mission is to help healthcare organizations reduce patient suffering and improve clinical quality, safety and the patient experience. As of Jan. 1, 2016, Press Ganey served more than 26,000 healthcare facilities. For more information, visit

Richard Bonnin
(713) 637-1261
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