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Devon’s Career Journey: From Coordinator to Director

Devon, Director of Patient Access, embarked on her unique career journey with Emerus over 17 years ago. She began her path as a Front Office Coordinator, and through dedication and hard work, she ascended to the role of Director. Her journey is a testament to the value of embracing internal growth opportunities at Emerus. Devon wasn’t just an early team member; she was one of the first employees hired when our organization was in its early days. Over the years, she has not only grown professionally but has also become a trailblazer within the organization. Her story inspires others to seize the opportunities before them, showcasing that with determination and passion, it’s possible to elevate one’s career to new heights within the Emerus team. Devon has been an amazing example and has forged the way for others to take charge of their career and reach for the highest levels.

What did your career journey look like? 
“My healthcare journey started in medical records. From there, I moved into a unit secretary position in the emergency department of a local hospital. Then, I met Cyndi and a few of Emerus’ founding physicians, and when they offered me a job, I jumped at the opportunity! I started as a night-shift Front Office Coordinator at the first-ever Emerus location. Over the last 17 years I worked my way up to the director position.”

What suggestions do you have for a Patient Access Specialist starting their career?
“My advice to anyone starting their career regardless of what it is, is to work hard. I truly believe you can achieve anything with hard work and dedication.”

Why did you choose Emerus?
“I chose Emerus because I believed in the vision of our founding members, and I continue to choose Emerus because of the incredible people I work with every day! I love that my work team feels like family to me.”

What would you say to any candidate considering joining us at Emerus?
“You won’t find a company with a better team culture!”

What are some things you and your team do to celebrate success?
“We celebrate success by rewarding our team members in each market and featuring them internally with our teams.”

What do you like to do outside of work?
“Outside work, I enjoy spending time with my husband and two children. I also love reading and traveling.”

Looking to be a part of Devon’s team of #healthcarepros?
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