Media | Press Releases

Emerus Surpasses One Million Patients Treated Milestone

HOUSTON, July 17, 2018 /PRNewswire/ — Emerus Holdings Inc., the nation’s first and largest operator of micro-hospitals, also known as neighborhood hospitals, has announced the achievement of a key milestone in the company’s history – treatment of the one millionth patient at its facilities.

“One million patients served is truly an exciting landmark for us,” said Emerus CEO Craig Goguen. “It further validates our mission of providing the quality of care we would expect and demand for our own families, treating our valued employees with respect and dignity and partnering with leading health systems who share our vision.”

“Our goal is not just to be big, but to be great, and to extend our award-winning patient care into communities where access to high-quality health care is needed most.”

Emerus has been successful because of incredible teamwork, dedicated employees and like-minded health system partners who help the company deliver exceptional service, Goguen said. These extraordinary efforts have resulted in Emerus receiving the Press Ganey Guardian of Excellence Award for Superior Patient Experience five years in a row, the prestigious Pinnacle of Excellence Award for Inpatient Experience and a five-star designation – the highest rating given – for its hospitals partnered with Baptist Health System in San Antonio from the Centers for Medicare & Medicaid Services.

“The Wall Street Journal recently cited our model as being ‘what the hospitals of the future look like.’ That recognition, along with this latest milestone, was achieved because of our outstanding physicians; nurses; imaging technologists; laboratory experts; and inpatient, patient access, respiratory and dietary staff; and others who work hard every day to earn the trust of our patients,” Goguen said.

Emerus, the expansion partner of choice for leading health systems across the country, is transforming the delivery of health care with the combination of compassionate physicians and full service, small-format hospitals that provide high-quality, convenient care in a community setting.

“I’m grateful to every member of the Emerus family who has helped us reach this milestone,” said Dr. John Buck, president of Emerus and a founding partner. “Our strategy has always been to bring innovative, patient-centered health care into the communities where people live and work, and it’s still a driving force for us today.”

The company has grown at a phenomenal pace since the opening of the first Emerus facility in Tomball, Texas, 12 years ago. Emerus has quickly expanded its footprint in metropolitan areas across the country with leading health system partners including Allegheny Health Network, Baptist Health System, Baylor Scott & White Health, Dignity Health, The Hospitals of Providence, INTEGRIS and Memorial Hermann, Saint Alphonsus and MultiCare.

Through joint venture agreements with leading hospital systems, Emerus provides best-in-class provider services to patients in their own communities. Emerus maintains patient satisfaction scores that rank above the 90th percentile, nationally.

Emerus is the nation’s first and largest operator of micro-hospitals. Emerus partners with leading health systems to provide excellence, empathy and innovation in health care delivery through a network of efficient, value-based micro-hospitals. The Emerus network brings high-quality, patient-centric acute episodic and ambulatory clinical services to communities across a given market. This helps patients by positioning best-in-class provider services in the communities where they work, live and play. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in 2013, 2014, 2015, 2016 and 2017. More information is available at

Richard Bonnin at 281-840-9820
[email protected]